Frequently asked questions

Yes, delivery and professional installation are completely free across all areas of Saudi Arabia. Our team sets everything up for you, so you don't have to lift a finger.

After placing your order, our customer service team will reach out within 24 hours to schedule a delivery date that works for you. Actual delivery times vary based on product availability and your location, but we always aim to get your furniture to you as quickly as possible.

Yes. Once your order is confirmed, our scheduling team will call you to agree on a delivery window that fits your day. If you need to reschedule, just reach out to customer service at least 48 hours before your booked slot.

You can update your delivery address before our scheduling team contacts you. To do that, call customer service as soon as possible after placing the order.

We currently ship within Saudi Arabia only. For cross-border requests, get in touch with our support team and we'll see what options are available for you.

Yes, once your order is confirmed you'll receive a tracking link via SMS or email so you can follow your delivery in real time.

We accept Visa, Mastercard, and Mada. We also offer interest-free installment plans through Tamara and Tabby, so you can split your purchase into manageable monthly payments with no added fees. Just review the terms of your chosen provider before checkout.

Yes, at Midas, we offer interest-free installment plans through Tamara and Tabby. These let you split your purchase into smaller monthly payments with no added interest. Always check each provider's terms and conditions before completing your purchase.

If your order hasn't been delivered yet, you can cancel and get a full refund within 7 days of purchase, or exchange within 14 days. Once goods are received, returns are accepted within 24 hours only in cases of a manufacturer's defect or non-compliance with the product specs, provided the defect wasn't visible at the time of purchase. Sale items, accessories that can't be repackaged, and health-related items like mattresses, bed linen, and pillows cannot be returned. Refunds are processed within 21 working days from the return date.

If anything arrives damaged, contact our team within 24 hours. We'll arrange a free replacement or a full refund, no hassle. Just make sure to document the damage with photos when you receive it.

Absolutely. The materials used across our collections are carefully selected to handle high temperatures and the demands of daily life in Saudi Arabia. From performance fabrics to treated wood finishes, durability in Gulf conditions is a priority for us.

Keep furniture away from direct sunlight and try to maintain a stable indoor temperature, both go a long way in preserving quality over time. For performance fabrics like velvet, light regular dusting with a soft brush is recommended. A little routine care makes a big difference.

For spills, blot immediately with a soft, damp cloth, avoid rubbing. For regular upkeep, vacuum with a soft brush attachment to keep dust from settling into the weave. Simple routine care keeps these fabrics looking great for years.

Vacuum regularly to prevent dust from settling in the pile, and treat any stains immediately with a damp cloth and a mild detergent. Good ventilation helps a lot in hot climates. If you're looking ahead, opting for lighter-colored or natural fiber blends like cotton tends to hold up better over time.

For the intense Saudi summer, look for rust-resistant powder-coated aluminum frames paired with UV-resistant Oxford fabric cushions. These materials are built specifically to handle extreme heat and humidity without fading or corroding, keeping your outdoor space looking sharp all year round.

Many of our performance fabrics are scratch-resistant and easy to wipe clean, making them a practical choice for pet owners. Ask our in-store team or check individual product descriptions for fabric details.

Our furniture is sourced from international factories and brands, so we don't offer bespoke customization. That said, our collections come in a variety of colors and configurations, there's a good chance you'll find exactly what you're looking for.

Midas brings together global design trends and the comfort preferences of Gulf homes, using materials like performance fabrics and solid wood veneers that are built to last. We've been doing this since 1993, and quality is still the standard we hold ourselves to every single day.

We recommend measuring the width, depth, and height of the intended space, and also checking door and elevator dimensions, especially for larger pieces. When in doubt, our team is happy to guide you through it.

MDF is budget-friendly, dimensionally stable, and works well for most everyday furniture. Solid wood (like Oak or Beech) is significantly stronger, can last generations, and has an unmatched feel, but it costs more and needs more care around humidity and temperature. The right choice really comes down to your budget and how long you want the piece to last.

It typically ranges from 30,000 to 70,000 SAR, depending on materials, brand, and design complexity. Solid wood pieces naturally sit at a higher price point than engineered options. Investing in multifunctional pieces is a smart way to maximize both space and long-term value.

Modern bedroom sets in Saudi Arabia range from around 7,000 to 25,000 SAR. The final price depends on material quality, how many pieces are included in the set, and the brand. Sets with intricate finishes or smart storage features tend to sit at the higher end of that range.

Yes, Midas has a dedicated B2B team that handles office furnishing projects and commercial orders. Reach out to our corporate sales team directly to discuss your requirements and get a tailored quote.

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