Privacy Policy

Midas Furniture, Midas Office Furniture, Projects and subsidiaries are part of Midas Furniture Trading Company WLL. The company is committed to respecting your privacy and protecting the information you share with us. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. By using any of our web sites or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.
COLLECTING INFORMATION ABOUT YOU
There may be times (such as when you purchase or order a product, subscribe to a service, register to a newsletter, or participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, phone number, email address, credit card information and other information. We may also keep a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to use certain services we provide or purchase products or take advantage of offers.
In general, you can visit our website without providing any personal information about yourself.
We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily provide more information.
USING INFORMATION ABOUT YOU
We use your contact information for internal purposes only, such as: and tracking your order, subscription, or registration;analyzing preferences, trends, and statistics; informing you of our new products, services, and offers; and providing you with other information from and about Midas Furniture.
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
To serve you better, we may combine information you give us online or in our stores or over the phone. This information may be used to enhance and personalize the shopping experience you or other customers, to communicate with you about our products and events that you may be interested in, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We allow third–party companies to serve ads and/or collect certain anonymous information when you visit our web sites. These companies may use non–personally identifiable information during your visits to this and other web sites in order to provide advertisements about goods and services you are likely to be interested in. These companies typically use a cookie or third party tool to collect this information.
COOKIES
When you visit our web sites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
SECURITY
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee security of all data transmitted through our site, and should you choose to provide data to us, you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
LINKS TO THIRD PARTY WEBSITES
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
E&OE
Errors and omissions excepted.
Mobile Application Privacy Policy
1. INTRODUCTION
Midas Furniture ("we", "our", "us") is committed to protecting your privacy and personal data This Privacy Policy applies to the Midas Furniture Android application and covers all data collection and processing across our services in Saudi Arabia, Kuwait, Qatar, Bahrain, and Jordan
2. DATA WE COLLECT
a) Data you provide directly:
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Full name, email address, phone number
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Delivery address
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Payment data: Payments are processed through certified secure payment gateways We do NOT store your card details on our servers
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Order and purchase history
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Customer service communications
b) Automatically collected data:
- IP address and device information (device type, OS, app version
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Usage data and in-app activity logs
Note: This app does NOT request access to your location or camera
3. HOW WE USE YOUR DATA
We use your data to:
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Process your orders and handle payments
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Deliver products and track orders
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Communicate order updates and confirmations
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Provide customer support
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Send marketing offers (with your consent; you may opt out at any time)
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Improve our app and services
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Prevent fraud and secure transactions
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Comply with legal and tax requirements
4. ELECTRONIC PAYMENTS & TRANSACTION SECURITY
We use Government Authorized payment gateways to secure your financial transactions When you make a payment:
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All card data is encrypted using SSL/TLS protocol
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We do NOT store your credit/debit card details on our servers
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Payment processing is handled directly by our certified payment gateway
5. SHARING YOUR DATA WITH THIRD PARTIES
We may share your data with:
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Delivery and logistics companies to fulfill your orders
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Payment gateways for financial transaction processing
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Government and regulatory authorities when legally required
We do NOT sell your personal data to any third party
6. DATA RETENTION
We retain your personal data as long as your account is active or as necessary to provide our services Order and financial transaction data is retained for 5 years in compliance with applicable legal and tax requirements
7. DATA SECURITY
We implement technical and organizational measures to protect your data, including:
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Data encryption in transit (SSL/TLS)
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Encryption of stored data
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Internal access control to data
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Regular security audits
8. YOUR RIGHTS
Under applicable data protection laws, you have the right to:
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Access and correct your personal data
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Request deletion of your data
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Withdraw marketing consent at any time
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Object to the processing of your data
9. ACCOUNT & DATA DELETION
You may delete your account and personal data at any time via:
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In-app: Profile → Settings → Delete Account
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Email: info@midasfurniture.com
Upon deletion, your personal data will be erased immediately, except data legally required to be retained (financial transaction records for tax purposes)
10. COOKIES & TRACKING TECHNOLOGIES
We use the following tracking and advertising technologies to improve our services and deliver personalized ads:
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Meta Pixel (Facebook & Instagram Ads): We use Meta Pixel to target ads, measure campaign performance, and track purchase behavior to optimize our advertising. Some of your activity data (such as products viewed and purchases made) is shared with Meta Platforms Inc. You can control personalized ads through your Facebook or Instagram account settings.
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Google Ads & Google Analytics: We use these to analyze app usage, measure Google ad campaign performance, and serve personalized ads. Usage data is shared with Google LLC. You can opt out of personalized ads via your Google account settings or at adssettings.google.com.
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WhatsApp & Email Marketing: We use your phone number and email address for direct marketing communications with your consent. You may opt out at any time through your account settings or by contacting us directly.
Important: Data shared with Meta and Google is subject to their respective privacy policies. We never share your payment card details or passwords with any advertising platform.
11. CHILDREN'S PRIVACY
Our services are not directed at children under 18 We do not knowingly collect data from minors without parental consent
12. CHANGES TO THIS POLICY
We may update this policy periodically We will notify you of any material changes via the app or email, and by updating the date at the top of this page
13. CONTACT US
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📧 Email: info@midasfurniture.com
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📞 Phone / WhatsApp: +(965) 1888 886
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🕐 Working Hours: Sunday–Thursday, 9:00 AM – 6:00 PM
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📍 Address: [Insert Address]

